A Chief Information Officer (CIO) plays an important role in the modern business world. They head up your IT strategy and the systems required for operations. Without a CIO, companies may lack a cohesive approach to technology and not be able to leverage innovations to meet their goals. Hiring a full-time CIO is not always […]
How Your IT Infrastructure Survives a Hurricane
With hurricanes regularly rushing through the Panhandle, all Florida businesses urgently need to prepare an action plan to help them survive a tropical storm. To prepare and protect your company from devastating damage, you need to understand the realities of hurricane season and know the risks a hurricane could pose to your IT infrastructure. You […]
How to Know Your Current IT Isn’t Cutting IT
Many businesses stay with the same IT support company for years, but that is often not the best way to get good service. If you have not shopped around for the best IT support provider in your area, you could be losing out. Here are five key signs that your IT company is not providing […]
The Cost of IT Support: Outsourced vs. In-House
Many organizations simply compare an employee’s salary to the monthly or hourly fee of an outsourced managed IT company. However, they fail to consider all of the factors that determine whether an outsourced or in-house solution is the right choice. Here is everything you need to keep in mind when you’re making cost comparisons and […]
The Future of IT Support
The IT support service industry has to keep pace with the wider technology industry. If the market is embracing a new device category and IT services companies don’t adjust to this move, they get left behind by more tech-savvy companies. The future of IT support requires many types of adjustments for managed services companies. End […]
IT Support vs. Managed IT Support: What’s the Difference?
If you are looking for an IT company to support your organization, it is important to understand the differences between IT support and managed IT support. Although the two terms sound very similar, they actually describe very different levels of IT service. What is Managed IT Support? Managed IT support goes beyond the basic level […]
The Benefits of Outsourcing Your Company’s IT Support
Relying on in-house IT staff may seem like the easy option, but it’s often far from the ideal solution. Outsourcing your IT support to a specialist provider can be simpler and cheaper, and also bring some added benefits you might not have considered. Here are five reasons to bring in the experts. It’s Less Expensive […]
5 Key Signs You Need a New IT Support Company
If you have been with the same IT support company for years, the thought of switching to a competitor might be far from your mind. However, sometimes this complacency can result in you getting a below-standard level of service from your IT support provider. If your relationship with your current IT support company has left […]